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Last Updated: April 21, 2025

Privacy Policy

1. Introduction

Welcome to Moskal ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered political sentiment analysis platform.

By accessing or using Moskal, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Contact information (name, email address, phone number, company name)
  • Account credentials (username, password)
  • Billing information (payment details, billing address)
  • User preferences and settings
  • Communication data (inquiries, feedback, support requests)

2.2 Usage Information

We automatically collect certain information about your use of our platform, including:

  • Log data (IP address, browser type, pages visited, time spent)
  • Device information (device type, operating system)
  • Performance data (crashes, system activity)
  • Cookies and similar tracking technologies

2.3 Social Media Data

When you use our platform to monitor political sentiment, we collect and process publicly available social media data based on your configured keywords and settings. This may include posts, comments, user profiles, and engagement metrics from various social media platforms.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and maintaining our services
  • Processing transactions and managing your account
  • Personalizing your experience
  • Improving our platform and developing new features
  • Communicating with you about updates, offers, and support
  • Analyzing usage patterns and trends
  • Protecting our rights, property, and safety
  • Complying with legal obligations

4. Data Sharing and Disclosure

We may share your information with:

  • Service providers who perform services on our behalf
  • Business partners with your consent
  • Legal authorities when required by law
  • Potential buyers in the event of a business transaction

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Accessing, correcting, or deleting your data
  • Restricting or objecting to processing
  • Data portability
  • Withdrawing consent
  • Opting out of marketing communications

To exercise these rights, please contact us at info@moskal.id.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

8. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@moskal.id
Address: Jl. Bangka IX No.40D 1, RT.1/RW.10, Pela Mampang, Kec. Mampang Prpt., Kota Jakarta Selatan, DKI Jakarta 12720